Strictly necessary cookies are cookies that our website needs to use in order to function and deliver content for the user 

AWSALB - Application load balancer which makes sure servers run duration 0 days

ARRAffinity -  It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Duration 6 days

ASP.NET_SessionId - To maintain anoymised user session by the server to ensure that the site is stable. Duration 0 days

AWSALBCORS - This cookie is managed by AWS and is used for load balancing. Duration 6 days

HILLARYS_SITEUSER_ID – allocates an anonymised user ID supporting the serving of content on site through Sitespect. Duration 730 days

Affiliatetapcode - supports the serving of content on site through Sitespect. Duration 0 days

JSESSIONID - The JSESSIONID is used to ensure that load balancers properly route communications to and from the correct client/server partners. Duration 0 days

ictf_il2491 -  This cookie stores a ‘number replacement source’ reference. The pattern part of the cookie name is a number the is an ‘intallation ID’ – and appears to be unique to each customer of the service. Duration 0 days

ictf_master/testinfinitycookie/ictf_il249 -  This enables our phone system to function on site. This system is run by Infinity LTD and data is stored in the EU. Duration 0 days

SSRT/SSSC/SSID – Sitespect is a tool that we use to serve content to the user in the best format. This data is stored in the EU. Duration 364 days

antihacker_cookie - Data protection. Duration 0 days

__cf_bm- The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management. Duration 0 days

Cf-clearence - Used to verify user is not a bot; user/system has solved a challenge successfully. Duration 0 days

css-cached - improves the speed of the website to deliver the best experience for users. Duration 1 day.

csrftoken - This cookie is associated with Django web development platform for python. Used to help protect the website against Cross-Site Request Forgery attacks. Expires after 1 year 

_C4AP (SIPersist) - Used to identify if the visitor is new or returning, includes historic activities such as when/if a chat has started, hotspot hit or conversion occurred. Duration persistent.

_C4AS (SISession) - Used to hold information about the Click4Assistance tools and proactive rules. Expires after duration of the session.

OptanonConsent - This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. Duration 364 days.

OptanonAlertBoxClosed - This cookie is set by websites using cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. Duration 364 days.

Our Performance cookies monitor site performance and follow user actions. These cookies do not collect identifiable user information – they obtain data anonymously and only use it to improve the performance of a website

test_cookie - This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Duration 0 days

IDE - cookies are used to show Google ads on non-Google sites. Duration 387 days

MUID - This domain is owned by Mircosoft - it is the site for the search engine Bing. Duration 387 days

cookietest - This cookie checks if the user has cookies enabled on their browser Duration 364 days

cd_user_id -  A unique ID that helps understand the performance of leads and sales. Duration 1 year.

_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx - This cookie is for use of Google analytics Duration 0 days

_pin_unauth - This cookie is associated with pinterest. It is used to track the usage of services. Duration 89 days

_pinterest_sess - This cookie is set by Pinterest that collects statistical details to track the use of its services. - Duration 1 year

_fbp - Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. duration 89 days

fr- Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. - Duration 3 months 

lang - This cookie stores the users language preferences 

lidc - To facilitate data center selection. Duration 0 days

personalization_id - This cookie tracks activities on Twitter for a personalized experience. Duration 727 days

CONSENT -These cookies are used by Google to gain consent from users on their cookie preferences. The duration lasts while a user is using the website. Duration 727 days

bcookie - Browser Identifier cookie used for diagnostic purposes. Duration 727 days

YSC -used to track the views of embedded videos on Youtube pages

SRM_B - This domain is owned by Mircosoft - it is the site for the search engine Bing.

UULE - Cookie used to geolocate search engine results to make sure advertising spend is spent in locations where customers can get appointments. Duration 2 years.

_ttp - To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok. Information is stored in servers located in the United States, Malaysia and Singapore. Visit TikTok for further details.

_tt_enable_cookie - TikTok uses this cookie to comply with cookie consent laws.

cf_chl_2 - These cookies may be set through our site by our advertising partners to show more relevant ads - duration 0 days 

_uetvid - This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. Duration 389 days.

Analytical Cookies help us monitor site performance 

_ga - enables a service to distinguish one visitor from another and lasts for 2 years.

NID - This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. Each NID cookie expires 6 months

_ga_LK86Y7S4QD - These cookies are used by Google Analytics to track user activity on the website. Expires after 2 years

_ga_J32JRLZY4W - These cookies are used by Google Analytics to track user activity on the website. Expires after 2 years

_gat_UA-3874421-1 - This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. Duration 0 days

_gat - This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

_gat_UA-3874421-1 - This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. / Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 

_gclxxxx - Google uses this cookie to follow onsite conversions and to gather data to improve the performance of its advertising campaigns. duration 89 days

_gid - This cookie name is associated with Google Universal Analytics. It stores and update a unique value for each page visited. Duration 0 days

_clck - This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form.

hjTLDTest - When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

_hjAbsoluteSessionInProgress - This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.

_CLSK - Track pageviews of a user in a session - Duration session