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George Clarke discovers why Hillarys advisors love what they do

George clarke sat on a cream chair in a living room that has teal coloured shuttersAuthor George ClarkeArchitect & TV PresenterWritten 21/09/2020Updated 23/01/2024

When George Clarke met Lucy, local Hillarys advisor

Architect and TV presenter George Clarke finds out why our local advisors love what they do

Our dedicated team of expert in-home advisors are the face of Hillarys. Proud to serve their local communities, they visit customer’s homes across the country, taking care of everything from measuring the window to helping choose the right fabric and fitting the final piece.

Architect and TV presenter George Clarke met local advisor Lucy to find out why she loves her job.

Close up of woman pulling down roman blind in grey with dark fringing

Working as a team

When it comes to room transformations, your windows can make a big difference, so it’s important you make the right choice of curtains or blinds.

As a Hillarys advisor for three years, Lucy knows more than most how important it is to get the right look in your window. There’s a lot to think about, from styling to budget, but Lucy told me how she loves helping customers find exactly what they’re looking for.

“We go into the customer’s house and work together with the customer’s personal style to create the perfect window. You’re working as a team to find the right solution.”

Customer using visualisation app to compare blinds in living room window

Getting the perfect fit

One of the brilliant tools Lucy loves to use when working with her customers is Hillarys visualisation app. It’s a great way to show customers that they’ve made the right choice before the blinds or curtains are made.

 “We take a picture of the customer’s window and put the actual chosen product into it so they can see what the finished product will look like,” explains Lucy. “It’s really good to know the product is the right fit for the customer’s home and their style.”

Two women sit at a table looking over a book filled with colourful fabric swatches

A rewarding role

It’s clear that Hillarys advisors like Lucy take great pride in their work and their business. They’re passionate about creating a room that both looks and feels wonderful, and are on hand every step of the way, helping you get the perfect finish.

As Lucy told me, from the minute you get in touch to the magical moment you stand back and admire the end result, Hillarys advisors are only happy when you are.

“It’s the best bit,” says Lucy.  “Seeing the customer happy, that makes us happy.”

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